These Terms and Conditions govern access to https://www.mobileautoglassla.com/ and requests for services from Mobile Auto Glass LA. By using the website, contacting our team, scheduling an appointment, or authorizing service, you agree to the applicable terms stated below.
Service estimates, work orders, authorizations, invoices, and written workmanship warranty terms may contain additional conditions related to a specific appointment. The transaction-specific document controls if it conflicts with a general provision on this page.
Mobile Auto Glass LA provides website content to explain available mobile auto glass services, operating hours, contact methods, and appointment procedures.
Website visitors may use the content for personal and lawful purposes. Website information does not create a service agreement until Mobile Auto Glass LA confirms the appointment and receives the required authorization.
Service descriptions, photographs, estimated timelines, and general pricing information may not apply to every vehicle. Final service requirements depend on the vehicle specifications, glass features, damage, parts availability, and inspection findings.
A person requesting service must be at least 18 years old and legally able to agree.
The person authorizing work must be:
Mobile Auto Glass LA may request proof of ownership, identification, or authorization when necessary. The customer is responsible for obtaining permission from the vehicle owner before approving work.
Mobile Auto Glass LA provides mobile vehicle glass services at customer-approved locations within the available service area.
Services may include:
Service availability depends on technician scheduling, service location, vehicle requirements, weather conditions, glass availability, and part availability.
A website form, telephone call, text message, or other inquiry does not guarantee an appointment. Mobile Auto Glass LA must review the request and confirm the service details before an appointment is scheduled.
Customers should provide accurate information, including:
Incorrect or incomplete information may affect glass selection, pricing, appointment duration, or service availability.
Mobile Auto Glass LA provides an estimate before authorized service begins. The estimate may include applicable parts, materials, labor, mobile service requirements, and other approved charges.
An estimate is based on the information available when it is prepared. The final service requirements may change after the technician inspects the vehicle and damaged area.
No additional work or charge will be added without customer authorization when authorization is legally required. A revised estimate or work order may be issued when the inspection identifies a different glass specification, damaged component, installation condition, or required service.
Authorization may be obtained through a written signature or another legally permitted communication method. Customers should review the estimate and approved service before providing authorization.
Service prices depend on the vehicle, glass type, glass features, required parts, damage, service location, and installation requirements.
Payment terms will be disclosed before service begins or stated on the estimate, work order, or invoice. The customer agrees to pay all authorized charges using an accepted payment method.
Promotional prices, discounts, and special offers:
Website pricing does not override a confirmed written estimate for a specific vehicle.
Mobile Auto Glass LA schedules appointments Monday through Sunday from 7 a.m. to 9 p.m. Appointment availability may vary by day, location, technician schedule, glass availability, and service requirements.
Arrival windows are estimates rather than guaranteed arrival times. Traffic, weather, earlier appointments, supplier delays, and unexpected service conditions may affect the schedule.
Our team will use the contact information provided by the customer to communicate significant scheduling changes.
Customers should contact Mobile Auto Glass LA as soon as possible when an appointment must be canceled or rescheduled.
A cancellation, rescheduling, or missed-appointment fee may apply when glass or special-order parts have been obtained, a technician has traveled to the service location, or the customer does not provide access to the vehicle. Any applicable fee will be disclosed before the appointment is confirmed or before the charge is accepted.
Mobile Auto Glass LA may reschedule or cancel an appointment when service cannot be completed safely or correctly. Possible reasons include severe weather, unsafe working conditions, incorrect vehicle information, unavailable access, unsuitable service space, technician unavailability, or delayed parts.
The customer must provide a lawful and suitable location for mobile auto glass work.
The location should provide:
The technician may decline or postpone work when the location creates a safety risk or prevents proper installation.
Customers must make the vehicle accessible at the confirmed appointment time. Keys, entry access, and any required parking authorization should be available when the technician arrives.
Customers are also responsible for:
Failure to follow technician instructions may affect installation performance and workmanship warranty eligibility.
The technician may inspect the vehicle before beginning work and document existing damage near the service area.
Existing conditions may include:
Mobile Auto Glass LA will explain conditions that could affect the service before proceeding. Additional work requires customer authorization when applicable.
Windshield repair is intended to reduce the visibility of qualifying damage and restore structural integrity to the repaired area. A completed repair may remain visible.
Repair suitability depends on the damage size, depth, age, location, contamination, and previous movement. Some damage may continue to spread during or after an attempted repair because the glass was already weakened.
The technician may recommend replacement when the damage cannot be repaired safely or when a repair is unlikely to produce an acceptable result. Any change from repair to replacement requires customer approval.
Replacement glass must match the vehicle’s specifications and required features. Glass selection may depend on cameras, sensors, heating elements, antenna connections, mirror mounts, acoustic layers, tint, and other equipment.
Mobile Auto Glass LA will disclose a material change in the approved glass or part before installation. The customer must authorize any price change associated with the revised component.
Product availability may affect the manufacturer, delivery date, and appointment time.
Some windshields support cameras, sensors, or advanced driver-assistance systems. Windshield replacement may require inspection, recalibration, or another procedure specified for the vehicle.
The estimate or work order will state whether a related procedure is included in the authorized service. Customers must complete any disclosed follow-up requirement before relying on an affected driver-assistance feature.
Vehicle safety systems assist the driver but do not replace attentive driving or compliance with traffic laws.
Customers must follow all care and driving instructions provided after repair or replacement.
Instructions may address:
Removing retention materials early or driving before the stated safe-drive-away time may affect the installation.
Mobile Auto Glass LA offers a warranty of workmanship for completed auto glass services. The warranty applies to installation-related workmanship under the written terms provided for the service.
Workmanship warranty coverage does not apply to:
Customers should contact Mobile Auto Glass LA promptly after noticing a possible workmanship issue. Our team may inspect the vehicle before determining the appropriate warranty response.
Nothing in the workmanship warranty limits a consumer right that cannot legally be waived.
Customers may receive calls, emails, or text messages related to estimates, appointments, technician arrival, service updates, payment, follow-up support, or requested information.
Standard telephone or messaging charges imposed by the customer’s provider may apply. Customers may request that optional promotional communications stop at any time.
Service-related communications may continue while an appointment, payment, warranty request, or customer concern remains active.
The website design, written content, graphics, logos, service descriptions, and original photographs belong to Mobile Auto Glass LA or their respective owners and are protected by applicable intellectual property laws.
Users may view or print website content for personal reference. Users may not copy, republish, sell, modify, distribute, scrape, or commercially exploit website content without written permission.
Users may not:
Mobile Auto Glass LA may restrict access when website activity threatens security, functionality, or another user’s rights.
The website may link to services or resources operated by other organizations. A link does not transfer control of the external website to Mobile Auto Glass LA.
Third-party websites maintain their own terms, content, security practices, and privacy policies. Users should review the applicable terms before submitting information or completing a transaction through an external service.
Mobile Auto Glass LA works to keep the website accessible and accurate. Website access may be interrupted for maintenance, updates, technical problems, security concerns, or events outside our control.
We may correct website errors, update service descriptions, or remove content without prior notice. A website error does not require Mobile Auto Glass LA to provide a service at an incorrect price or under inaccurate terms.
Website content is provided for general service information. It does not replace a vehicle inspection, written estimate, customer authorization, work order, invoice, or workmanship warranty document.
To the extent permitted by law, Mobile Auto Glass LA does not guarantee that the website will remain uninterrupted, error-free, or compatible with every device.
Mobile Auto Glass LA remains responsible for obligations that cannot be excluded under applicable law.
To the maximum extent permitted by law, Mobile Auto Glass LA is not responsible for indirect, incidental, special, or consequential losses arising solely from website use, website interruption, or reliance on general website information.
Any service-related responsibility will be determined by the approved estimate, work order, invoice, workmanship warranty, applicable law, and facts of the specific matter.
Nothing in these Terms and Conditions excludes or limits a legal right or remedy that cannot be waived under California law.
Personal information submitted through the website, by phone, or during a service request is handled according to the Mobile Auto Glass LA Privacy Policy.
Customers should review the Privacy Policy to understand how information may be collected, used, retained, and disclosed.
Mobile Auto Glass LA may update these Terms and Conditions when website functions, service procedures, business practices, or legal requirements change.
The revised terms will be posted on mobileautoglassla.com with a new effective date. Terms in effect when a service is authorized will continue to govern that transaction unless the customer agrees to a permitted change.
If a court determines that one provision of these Terms and Conditions is invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
An invalid provision will be interpreted or limited only as much as necessary to make it enforceable.
California law governs these Terms and Conditions, without limiting any consumer protection that applies under another controlling law.
Any dispute that cannot be resolved directly will be handled by a court with lawful jurisdiction over the matter. These terms do not require a customer to surrender a non-waivable right or remedy.
Contact Mobile Auto Glass LA with questions about these Terms and Conditions or a requested service.
Customers may call during operating hours or submit a request through the website.
Mobile auto glass repair and replacement for drivers, RV owners, and commercial vehicle operators in Santa Monica, CA and nearby communities.
Hours: Monday to Sunday, 7 am - 9 pm
Phone: +1 (310) 933-4214
Address: